Quality and trust
Quality and safety
From source to shelf
How health products should be made
Sourcing
Botanicals and nutrients are bought from qualified suppliers with documentation of origin. For herbs, the correct species and plant part matter as much as quality, because similar-looking plants can have very different effects.
Identity and purity testing
Incoming materials are tested to confirm what they are and that they are free from contaminants such as heavy metals, pesticide residues and microbes, in line with pharmacopoeial standards.
Formulation
Each formula is designed so that ingredients and quantities have a reason, and is documented in a master formula that cannot be changed without control.
Manufacturing
Production follows Good Manufacturing Practice. In India this means Schedule M of the Drugs Rules for pharmaceuticals and Schedule T for Ayurvedic, Siddha and Unani medicines, while nutraceuticals are regulated by FSSAI.
Quality control
Every batch is tested against its specification before release, and samples are retained so that any question can be investigated later.
Packaging and labelling
Labels must show the composition, batch number, dates of manufacture and expiry, licence details, storage directions and the manufacturer's name and address.
Distribution and storage
Products are stored and transported away from heat and moisture so that they remain within specification until they are used.
After it reaches you
A responsible company keeps listening after the sale. Questions and concerns about any product are recorded and investigated.
Check it yourself
What every pack should tell you
Whichever brand you choose, look for these details. If they are missing, ask your pharmacist.
- The full composition, with the quantity of each ingredient.
- The category: Ayurvedic proprietary medicine, nutraceutical or medicine.
- The manufacturing licence number, or the FSSAI licence for nutraceuticals.
- A batch number with manufacturing and expiry dates.
- The name and address of the manufacturer and marketer.
- Directions, storage conditions and precautions.
Authenticity
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Enter the code on your pack to confirm the product and batch.
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